FAQs

What kinds of equipment will I need at my house to work out?

Initially the trainer will bring equipment for your workout based on your customized workout. Examples of equipment they may bring include dumbbells, resistance bands, portable bench, kettle bells, medicine balls, yoga mats and steps.

Once your workout plan is established the trainer will set up a one-time start-up fee to acquire the appropriate weights to ship to your home. This fee will be reimbursed upon renewal with a 20-session package.

What if I need to cancel or reschedule a session within the 24-hour notice period?

Each trainer has the option to evaluate cancellations and will do their best to accommodate schedule changes.

How long are the workout sessions?

All sessions are 60-minutes unless otherwise coordinated by the trainer or client.

Do my sessions ever expire?

Yes. 10-session packages are valid for 2 months from date of purchase unless otherwise noted in training agreement.

What if I want to change the venue of my session? (i.e. work out at a park)

Talk with your trainer about different venue options. Trainers love working with their clients to help mix up and keep their workouts fresh, fun and different. If possible, they will do their best to accommodate a new location for one or more workouts.

What if I have a friend that wants to join me for my workout session?

Working out with a friend is positive and motivating. Just let your trainer know that you will have a guest attending the workout. They are welcome to observe or join in for a single session. In the event special equipment is required for your session, your workout maybe modified to include your guest. Session time will remain at 60 minutes.

What if we have a group of people that want to work out together?

Workout groups are a great way to get exercise, build camaraderie with like-minded individuals, stay motivated, and have fun. Our trainers love working out with groups. Just contact a trainer about the group size, location and fitness level of the participants and they will customize group workouts that can accommodate all individuals through modifications. Pricing is dependent on group size.